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BUILD YOUR CAREER AT MARS BPO

We are a premier BPO service provider for the US market, operating from 10+ strategic locations. Join 2,000+ professionals driving excellence.

Job Positions

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Closers (Senior Sales Professionals)
Drive high-impact sales conversions by managing premium US consumer interactions. You will be responsible for handling objections and closing deals in our fast-paced international sales environment.

Requirements

1–2 years of proven experience in USA-based outbound campaigns (e.g., Medicare, Final Expense). Exceptional English communication, negotiation skills, and a natural American/neutral accent are mandatory.

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Salary & Perks

Top-tier market salary + industry-leading uncapped commissions. Performance-based bonuses, rapid career growth, comprehensive medical insurance, safe transportation, and annual paid leaves.

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Verifiers & Self-Verifiers
Review and verify customer details to ensure compliance with international regulations and maintain a smooth, accurate data flow for our closing and sales teams. Ensures quality and smooth process flow across operations.

Requirements

6 months to 1 year of experience in a USA-based BPO campaign or similar verification process. Candidates must have strong attention to detail, active listening skills, and professional English communication.

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Salary & Perks

Competitive basic salary + performance incentives. Comprehensive medical insurance, safe transportation for female staff, rapid career growth, and annual paid leaves.

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Expandable Job Card 3
(CSRs / Fronters)
Handle outbound/inbound customer interactions while ensuring excellent service quality. Ideal for those looking to start their career in a leading international call center.

Requirements

Freshers and entry-level candidates are highly encouraged. Excellent verbal English skills and a neutral accent are mandatory. Must be comfortable working in permanent night shifts.

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Salary & Perks

Market-competitive salary + monthly performance bonuses. Professional training provided, comprehensive medical insurance, safe transportation, and clear internal promotion pathways.

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Expandable Job Card
Team Lead
Manage, coach, and lead a team of professionals to ensure daily and weekly KPIs are consistently met. You will be the backbone of our operational excellence.

Requirements

2+ years of experience as a Team Lead in an international BPO. Proven ability to motivate teams, analyze performance metrics, and drive results.

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Salary & Perks

High-end managerial salary + leadership bonuses. Comprehensive health benefits, safe transportation, annual paid leaves, and career advancement opportunities.

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Expandable Job Card
Sales Trainer
Develop and conduct specialized training sessions on sales scripts, objection handling, and communication techniques to boost agent performance.

Requirements

2+ years of experience in BPO sales training. Expert command of English and deep knowledge of US-market sales dynamics.

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Salary & Perks

Competitive compensation package with growth incentives, comprehensive medical insurance, safe transportation, and a professional work environment.

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IT Assistant
Provide technical support for call center operations, including network management, hardware maintenance, and desktop troubleshooting to ensure 24/7 uptime.

Requirements

1+ year of experience in IT support. Knowledge of network infrastructure and call center technical setups.

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Salary & Perks

Competitive salary, professional work environment, comprehensive medical insurance, safe transportation, and annual paid leaves.

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Training & Job Placement Program
For graduates looking to start their BPO career, we provide a sponsored program covering professional English Communication, Accent Improvement, and technical BPO operations, leading directly to a job placement.

Program Details

This training program is designed to prepare candidates for real-world international BPO environments with hands-on learning and practical communication development.

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Outcome

Successful candidates are directly considered for job placement opportunities within our organization after completion of training.

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HR (Human Resource Management)
Manage the full employee lifecycle, including talent acquisition, onboarding, employee engagement, and policy implementation. You will be the face of our culture and the bridge between management and our professional workforce.

Requirements

Minimum 1–2 years of HR experience in a BPO or corporate environment. Strong interpersonal, organizational, and conflict-resolution skills. Proficiency in local labor laws and recruitment processes for call centers.

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Salary & Perks

Competitive managerial salary + performance-based bonuses, comprehensive medical insurance, safe transportation for female staff, annual paid leaves, and a professional, supportive office culture.

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01.

Competitive Compensation

Market-leading basic salaries with industry-best uncapped commission structures.

02.

Growth Path

Clear internal promotion pathways; we promote from within.

03.

Health & Wellbeing

Comprehensive medical insurance coverage.

04.

Transportation

Safe, reliable pick-and-drop services for our female staff.

05.

Paid Time Off

Annual paid leaves to maintain a healthy work-life balance.

Facilities & Perks

We offer a supportive work environment with competitive salary, performance bonuses, medical coverage, safe transportation, and growth opportunities.

Our Hiring Process (3-Step Journey)

Quick Apply

Submit your resume via our online portal or connect instantly with Relevant Branch HR team for quick assistance and follow-up.

The Evaluation

A brief telephonic screening followed by an in-person assessment at your preferred branch (Saddar, Tulsa Road, Khanna Pull, etc.).

Onboarding & Training

Join our specialized training program designed to sharpen your skills before you go live and start working confidently.

Boost Your Customer Engagement

Transform your customer experience with our smart BPO outsourcing that helps you generate maximum ROI.